Submitted by Anonymous (not verified) on Thu, 05/11/2017 - 17:49


Our IceCap application is not working, attached is a screen shot of the message. I have tried restarting the IceCap server but the error is still occurring.

I have also tried to debug the aspx program for the Icecap menu but the error seems to be occurring before the menu is called.

I have attached a screenshot of the error and joblog...

Is there anywhere on the system I can look to find any clue why this is happening?



Error screenshot

Joblog screenshot

Niels Liisberg

Mon, 05/15/2017 - 11:59

Hi Jonathan,

There is no errors in IceCap - or the way you are integrating with IceCap.

The reason is that "ruCntStkChk.aspx" is creating a new session each time it is called which now is the reason you have 254890 sessions in you system. It is easy to fix. Use session stability by URL - and simply give it a session number into the url..

so instead of

insert a session number in the url prefixed by a dot. 

Here I use session zero - and notice the dot.

Now Any request with /.0/ will share the same job and session. Ultimatley it will also give better performance since the job stays resident.

Best regards,

Niels Liisberg