You can make a trace on your Moxabox via a HyperTerminal on your pc:

Settings for ’Operation Settings’, Port 1:

• ’Operation mode’ must be TCP Server Mode
• ’Max connection’ = 4 (enables you to create a HyperTerminal)
• Set ‘Force transmit’ to 10
• ’Local TCP port’ must match the port you define in BlueSeries, menu option 12.

HyperTerminal

You can use the HyperTerminal to test if the modem is working properly. Then connect to the modem via the Moxa box and a ’HyperTerminal’.

Create the HyperTerminal on a PC:  Start/Programs/Accessories/Communication/HyperTerminal

 Type the name, for instant Moxa, press 'OK'

Change the 'Connection using:' to TCP/IP (Winsock), and you can type the IP-adresse of the Moxabox, and the Port - (This is the Port Number you are using in the Moxa box AND in BlueSeries menu option 12)

You can use the HyperTerminal to see/read the commands that BlueSeries Fax actually sends to the Moxa Device server

You can now test the modem:

1) Write AT and press ’Enter’.  The reply from the modem must be: OK

2) Test that the modem is connected properly. Just write ATDT xxx… where xxx.. is the phone number to the phone closest to you e.g. ATDT 12345678. Press ‘Enter’.

This will trigger a dial-up call to the number and the phone must ring.

Problem solving:

• Check the MOXA NPort.  Do you have green light in ’Ready’ and ’Link’
• The modem must have light in ’TR’
• Is the phone cable connected to the ‘Line’ plug-in on the modem.
• Is the IP-address on the MOXA NPort the same as in BlueSeries menu option 12
• Is the Port number on the MOXA NPort the same as in  BlueSeries menu option 12