Situations can arise where it can be practical for the Agent
Data support team to view an "trace" – that is a description of
the communication between SMS BlueNote and the SMS center of your
GSM operator.

Do as follows:

Stop SMS BlueNote subsystem. (use option 18)

Start the "Trace" for a line with the command:

CHGDTAARA DTAARA(ASYNCDBG) VALUE('1')

Restart the subsystem (use option 17)

Try to send a SMS message from menu option 1.

Stop subsystem (use option 18)

WRKSPLF BLUEBOXUSR

Find the file  "QPCSMPRT" and send it to support@agentdata.com

End the "Trace" for the line:

CHGDTAARA DTAARA(ASYNCDBG) VALUE('0')

Restart the subsystem (use option 17)